VCA Arrighetti Animal Hospital

VCA Arrighetti Animal Hospital is a small-animal veterinary clinic in Santa Fe, New Mexico that treats dogs and cats. It has a 4.4/5 Google rating from 110 reviews. Written feedback mentions compassionate staff, clear communication, same-day availability in at least one case, and follow-up after treatment.

Services

•Care for dogs and cats
•General veterinary appointments
•Same-day appointment availability was mentioned in one dog visit
•Wound treatment was mentioned in one review
•Rabies vaccination was mentioned in one review
•Prescription pickup was mentioned in one review
•Anal gland expression was mentioned in reviews
•One review mentioned a free first exam coupon

Pricing

Published pricing is not available. Reviews describe the clinic as above average in cost, and one review mentioned a free first exam coupon.

People

One review named staff members Frankie, Linda, and Ella, and veterinarian Julie Newman.

Reviews

Google shows a 4.4/5 rating from 110 reviews. Written reviews describe kind and compassionate staff, professional communication, same-day access for at least one non-established patient, follow-up check-ins, and a sympathy card after a pet loss. Negative comments focus on above average pricing, customer service concerns, and dissatisfaction with the cost and results of anal gland expression.

Reviews for VCA Arrighetti Animal Hospital

Note: Showing the 5 most recent Google reviews out of 110 we track in total. Recent reviews may not be representative of overall sentiment.

Ahmad Buffington

6 months ago

Absolutely amazing experience with very professional staff. It was worth the price which was on the higher end in town but worth every penny for the positive experience with every staff member.

Gaia Richards

9 months ago

Update: I received the most beautiful sympathy card regarding the passing of my dog Dulce from everybody at the clinic. I am so touched. Original: Today I experience kindness and compassion from the staff (Frankie, Linda, and Ella), and professional, clear communication from the veterinarian Julie Newman. All across town veterinarians have been stressed and the staff have been stressed because I think we all are right now and so on a Monday morning when people really work to give us a compassionate decent experience, I am pleased. I had a coupon from their website for the free first exam and that helped a lot. The veterinarian left me with assurance that she will email me estimates for what is looking ahead, and I felt like I'll be supported no matter what choices I make.

Kimberly M

11 months ago

After 5 years of having both my dogs seen here, I’m tired of their price gouging and horrid customer service. I needed my dogs glands expressed, they charge 70+ which is double the price anywhere else. They didn’t do a proper job, he was still leaking. I brought my dog back in a week later and they were going to charge me full price again. They said if they’re empty they won’t charge me but if they’re full they will. Make it make sense. Won’t be returning or recommending them to anyone.

Sahar Adams

1 year ago

I popped by 2 pick up a prescription for my new rescue dog and asked about getting his anal glands expressed thinking it would be the average $25 to $50 for a 3 lb pup, I have two other dogs, so i'm aware of the cost. $104 DOLL HAIRS after the fact!!! Should I have asked, Yes, but did I think it was going to top $50 for a 3 minute expression.. No!! EDIT* I appreciate your response but doing a little research, you're owned by a big corporation. You don't care about the community that you work in. Especially given the pricing. I have 2 other rescue dogs that I was considering moving to your vet because of the location, but again, your prices are out of control when a simple procedure costs more than the dogs.

Britt O.

1 year ago

I have only visited this office once but I was very happy with the service. My dog had a wound that needed addressing and fairly quickly. I called her normal vet's office twice and the second time they told me they could not see her and to try somewhere else. I was able to schedule a same day appointment here, even though she was not an established patient. The vet saw her and addressed the issue. They even gave her a rabies shot when I asked, since she was due. I was already happy with the service but was even more impressed when someone from the office texted me to check in on her a couple days later. I will continue to take my dog here.